Black Rabbit Service Co.

PDX * LA * SEA

Service Dispatcher Los Angeles

Black Rabbit Service is looking for a customer service oriented Dispatcher to join our team in Los Angeles. If you feel you meet the below qualifications and are interested in helping us grow in Los Angeles we would love to hear from you!

Work Environment

  • Work will be done Monday - Friday 9am-5pm at our shop in Lincoln Heights/Chinatown area

  • Most of your time will be spent answering emails and phone calls coordination service calls and installs with customers.

  • Working closely with the technicians, service manager, and sales team to ensure customers needs are met in a professional timely fashion.

  • Receive equipment and parts deliveries

  • Help with events, parties, and lab rentals

Qualifications

  • 1 or more years in the coffee industry

  • A basic understanding of different types of coffee equipment, brands , models, and accessories .

  • Basic computer skills (Quickbooks, Google Docs, Excel, etc.)

  • Ability to work on your own and self-manage

  • Have a good understanding of Los Angeles/So Cal. Geography

Physical Demands

  • Must be able to work at a desk for long periods of time

  • Must be able to walk, stand, and kneel

  • Must be able to climb a ladder

  • Must be able to lift up to 45 lbs.

  • Preform repetitive motion with hands, wrist, and forearms

  • Must be able to use a hand truck and pallet jack

Compensation

  • Salary - $20/HR

  • Health Insurance (available after 60 days)

  • 2 weeks paid time off (accrued)

 

If you are interested and feel that you meet the qualifications please send a resume to jobs@blackrabbitservice.com

Equipment Field Technician Los Angeles

Black Rabbit Service is looking for an experienced Coffee Equipment Field Technician to join our team in Los Angeles CA. We pride ourselves on being a customer service forward company, while providing high quality equipment repairs. We are excited to offer this opportunity to a qualified candidate who can help service our current customers and help us grow in Los Angeles and the surrounding areas.

Qualifications

  • 2+ years experience as a Coffee Equipment Field Technician with a focus on traditional espresso machines, coffee brewers, and grinders

  • basic computer skills (Quickbooks, Google Docs, Excel, etc.)

  • Must have a valid drivers licence and a clean driving record.

  • Ability to work on your own and self-manage

  • Flexible schedule and available to be on call nights and weekends

  • Have a solid understanding of coffee and general extraction theory

Work Environment

  • Work will be done on site at various cafes, restaurants, bars, hotels, and offices in Los Angeles and surrounding areas

  • Time spent in a van driving from one service call to another

  • Some repair work will be done at our shop in Lincoln Heights

Physical Demands

  • Must be able to safely drive a large service van (chevy express, ford e150, etc)

  • Must be able to walk, stand, and kneel for extended periods

  • Must be able to climb a ladder

  • Must be able to lift up to 75lbs

  • Preform repetitive motion with hands, wrist, and forearms to opperate tools

Compensation

  • Salary - $20+/HR DOE

  • Health Insurance (available after 60 days)

  • 2 weeks paid time off (accrued)

  • Phone plan reimbursement

  • Take home Company Van

 

If you are interested and feel that you meet the qualifications please send a resume to jobs@blackrabbitservice.com

Black Rabbit Service Co. 2016  |  PO Box 86066 Portland, OR 97206